Faq's

Where do you deliver to?

We deliver across the Yorkshire and neighboring counties

Do you provide catering for those with allergies?

We do our best to cater for people with certain dietary requirements. All our buffets include vegetarian options, and we can also add vegan items. Gluten-free platters are also available, but please be aware that these items will be made in a kitchen where gluten is stored and used. For those with a nut allergy please note that many items used in the cooking or baking process may contain traces of nuts. The freshbyte catering kitchen is not a nut-free site. A full list of all allergens in our buffets is available, please email to ask for a copy. All our platters are labelled with allergens on delivery. Please get in touch if you have any queries.

Will you set up and clear away the food?

All our menu options can be delivered and set up at your desired venue. If you opt for waitress service, then this includes washing up and clear down.

Will you serve the food?

As above, we can attend your event to serve food, teas and coffees and clear away at the end of the event. This costs £15 per hour, per staff member (number of staff varies depending on size of event). It’s usually advised to add at least an additional hour of service to the end of the event for washing up/clearing down.

I can’t see an item I’d like – can I add it?

If you can’t find something specific you’re looking for, just get in touch. We’ll do our best to make it for you. You can also add/swap items on menus if there’s something you’d prefer – there may be an additional cost for this.

Do you have a minimum amount for orders?

Yes – our minimum order numbers are: Parties/event catering – 15 people Birthdays party –15 people Business lunches – 10 people

How much notice do you need for orders?

As much as possible please! We can’t guarantee to be able to produce last minute orders (although we will try our best!) Ideally, we need a minimum of 72 hours notice.

Do I need to pay a deposit?

For all event orders (except business catering) we require a 25% non-refundable deposit at the time of booking to secure your order. The final amount will be due 14 days prior to the event. Payments will ideally be made via BACS transfer. For businesses, an invoice will be sent on the day of the order and payment is due within 30 days.

Do you have a food hygiene rating?

Yes – we were recently inspected by Leeds City Council and scored a 5* hygiene rating. We are also fully insured and hold a Level 2 Food Safety & Hygiene certificate.